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Read MoreManaged Services
Delivers dependable and budget-friendly support for your business platform applications (IAM & PAM Platform, Database & Directory Services- LDAP) and their infrastructure. Ensures consistent access and support without the necessity of an additional internal team.
You shouldn’t have to worry about managing your IAM program. Let us handle it for you. Our expert services will help you achieve your business and security objectives effortlessly.
Key Services
Support Operation Centre
- Onsite or remote assistance available 24×7 or 8×5, tailored to your business requirements
- Adherence to SLAs based on severity levels
- Support provided for IAM & PAM Platforms, as well as Database & Directory Services (LDAP)
- Assistance offered for Change Management and Infrastructure support
Change Management
- Set up a change request procedure
- Conduct impact assessments
- Develop rollback plans
- Document changes comprehensively
- Seek change approvals
- Execute change implementations
- Conduct testing and validation
Governance & Monitoring
- Utilize Reporting & Analytics for monitoring purposes
- Access a live access review dashboard
- Log and report incidents
- Manage incidents from identification through resolution
Application Integration Support
- Onboard new application integrations
- Improve existing application integrations
- Customize access review and integration reports